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Eliminating Data Complexities to Perfect B2B Customer Experiences

Building a seamless, interconnected, personalised and convenient customer experience is key. Join your peers, at The Landmark Hotel - London, to discuss the challenges and solutions around this!

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In Partnership With

Speaker

Justin Mills
Justin Mills
Digital Product Lead

Discussion Topics

Solving data complexities that come with data silos and legacy systems.
How to enrich your customer experience to match that of a B2C organisation.
Exploring next level commerce (personalisation, marketplaces, search).

Event Format

18:30-19:00
Introductions to all attendees, networking with drinks and canapés
19:00-19:05
Welcome from Kinetic Alliance
19:05-19:15
Introduction from KPS
19:15-19:30
Speaker, Justin Mills - Brakes UK
19:30-21:30
3 course meal with drinks, network with your peers over the discussion topics
21:30
Closing remarks from Kinetic Alliance and KPS, further networking

Event Synopsis

When it comes to creating exceptional customer journeys, many B2B companies face many challenges which can put them behind B2C organisations. The pandemic has highlighted the importance of establishing strong digital channels to build resilience and meet the changing needs of buyers. Building a seamless, interconnected, personalised and convenient customer experience is key. The challenge is how do you deliver an easy to use eCommerce site to match B2C experiences, whilst implementing back office capabilities to manage purchasing approvals, payment terms, supply chain and delivery. Join like minded people in your industry to learn how you can add value to your customer journeys to elevate your B2B customer experience.

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Event Sponsor

KPS: KPS integrates eCommerce, Digital Marketing Automation, CRM, Customer Services, Customer Data, Analytics, Marketplaces and Loyalty, to deliver connected customer experiences for household names in retail, B2B and D2C.

With over two decades of creating digital solutions that span all customer touch-points and enabling businesses to deliver exceptional customer experiences, KPS is a leader in customer experience transformations, implementing best-of-breed, agile technology using rapid methodology that delivers value quickly.

KPS help businesses leapfrog years ahead in their digital maturity, by identifying and prioritising the most valuable opportunities to improve their eCommerce offering and set brands apart from their competitors.

 

SAP: SAP is a market leader in enterprise application software, helping companies of all sizes and in all industries run at their best. Our customer experience solutions help you connect teams across your organisation, so they can deliver exceptional customer experiences, together. They help you understand your customers and engage them with hyper-personalised experiences. Giving them the freedom to explore and interact – and ultimately to choose you. https://www.sap.com/uk/products/crm.html

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Why Kinetic Alliance

Learn
We provide a platform for you to learn from your peers, in a closed door environment, using key discussion topics to drive thought leading engagement.
Share
Take the opportunity to benchmark what you’re doing with your peers, discussing common challenges and actionable outcomes.
Discover
Our tailored format is designed for you to collaborate with industry leaders, as well as gain insight into innovative solutions in a relaxed environment.

Google Reviews

Martin Farrow
Martin F.
09:04 17 Jul 24
These guys arranged a fabulous night of dinning and networking at Tower 42 in 'the city' otherwise known as the 'Nat West Tower' in the big smoke (for old people like me).The location has amazing views over London and even though I got lost at the beginning of the evening - by joining another networking event, they came and found me and dragged me into the right place.I must say I'm glad they did because we had a great evening Milosz and the team made everything work so well that everyone felt like friends at the end of the evening.
Marcel Miesen
Marcel M.
12:55 03 Jul 24
I recently joined a Kinetic Alliance organized vendor-sponsored networking dinner, and found it very beneficial. To discuss business challenges, exchange with other companies what they are facing or solving in the topic space, provided new insights and shared experiences. Besides the excellent venue and hosting which provided a relaxed atmosphere.
James Farrell
James F.
15:51 01 Jul 24
We have run multiple events with Stuart Roberts and the Kinetic Alliance team across Europe.Absolutely delighted with the results to date. There have been great attendees from our target customers, well organised and run evenings and brilliant locations for the events.I would happily recommend the Kinetic Alliance team if you are thinking of arranging corporate networking events.
Brian Leonard
Brian L.
11:23 05 Dec 22
A well-run event, friendly, clean and simple...what more could you want....
Rory Brown
Rory B.
19:41 03 Nov 22
I have been lucky enough to attend a number of Kinetic Alliance & Snowflake events, they have helped me reach my targets by putting me in front of the key people within my top accounts. Conversations are always great, as is the level of those I'm looking to speak to during the evening! The whole team at Kinetic Alliance are always so help from pre right the way through to post event and provide a great service with a smile! Would definitely recommend their services.
Mario Lamaa
Mario L.
08:50 10 Jun 22
Lucky enough to attend a dinner event recently with Kinetic Alliance with a great host of speakers and panels throughout. Great opportunity for networking too.
Elvys F. Nunes
Elvys F. N.
10:37 17 Dec 21
Amazing experience for Networking. The dinner event was flawless!
Jonas Deprez
Jonas D.
13:10 07 Dec 21
I got the opportunity to present Daltix on an event of Kinetic Alliance. It was very professional, very well organized, good for business and inspiring to hear the other speakers.
Chris
Chris
19:10 06 Dec 21
The event organised by Kinetic Alliance was well organised and ran smoothly. They helped curate a relevant and senior level audience, and helped facilitate some amazing networking opportunities.
Chris Matthews
Chris M.
14:35 06 Dec 21
I have been fortunate enough to attend several of Kinetic Alliance's events over the years and they are always some of the best. Very high quality panels, great selection of guests that make for insightful conversation, and, of course, great food and drink!
Amie Bakker
Amie B.
10:00 24 Jun 21
I have worked with Kinetic Alliance for almost 3 years, and will forever be a loyal customer! As a B2B marketer, my role is to support the business needs in driving demand for our solution and to do this, I need to work with trusted vendors who "get it", act as a partner and always deliver and this is Kinetic Alliance through and through.There are many vendors out there claiming to offer a similar proposition, but they are simply an events company and offer very little else. Kinetic Alliance, know our business proposition better than we do, they live and breathe our target audience, they share weekly insights and make us better at our job through further advising us on the needs and challenges our customers are facing.If you are looking for a hard-working, trustworthy partnership that always delivers to support you on your pipeline driven goals and strategic exec introductions, look no further and book some time in to talk with the Kinetic alliance!

Kinetic Alliance Ltd,
HERE Bristol,
Office 2 c/d,
420 Bath Road,
Arno's Vale,
Bristol,
BS4 3AP

Call 0117 403 9777

info@kineticalliance.co.uk

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