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Mar 12, 2025 18:30

Digital Treasure: Don’t Get Swept Away By The Next Wave

Join experts from KPS, and your ecommerce peers, and share opinions on navigating the next wave of customer expectations, at the Michelin-Starred The Ninth, in London, W1T 2NB.

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In Partnership With

Discussion Leaders

Jennifer Duthie
Jennifer Duthie
Head of Delivery (UK)
Nick Mason
Nick Mason
Head of CX Consulting
Bruce Dodworth
Bruce Dodworth
Independent Facilitator

Discussion Topics

Learn how optimising every step of the customer journey, from landing page to checkout, converts more visitors into loyal customers.
Discuss strategies for protecting against threats, and how to deal with getting lost and unexpected squalls, as the ecommerce journey progresses.
Explore the impact of AI-driven personalisation, and AR-powered experiences, on staying ahead of the competition.
Explore how aligning teams to a shared roadmap, and fostering effective collaboration, can help you navigate success and keep you on course to your ultimate destination.

Event Format

18:30-19:00
Introductions to all dinner guests, networking with drinks reception.
19:05-19:10
Welcome toast.
19:10-19:20
KPS intro and scene setter.
19:30-21:30
Fine dining with drinks, network with your peers over the discussion topics.
21:30
Closing remarks, further networking.

Event Synopsis

Staying ahead in the dynamic world of ecommerce.

Join experts from KPS and your ecommerce peers for an exclusive roundtable dinner. Together, we’ll exchange opinions on navigating the next wave of customer expectations and technology trends while uncovering hidden digital treasure.

How sharp are your compass and map-reading skills? Are you prepared to tackle rough seas – and even ‘piracy’ – in the quest for success? Let’s discuss how to deliver effortless, highly rewarding shopping experiences that delight your customers.

Don’t miss this opportunity to elevate your ecommerce strategy for plain sailing. KPS will share insights into their continuous improvement approach, demonstrating how incremental CX enhancements can maximise the value of your existing technology investments. Discover how adopting this approach and an agile mindset can transform your platform into a powerful growth engine, evolving with customer expectations and aligning seamlessly with your business goals.

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Event Sponsor

KPS is at the forefront of modern digital transformation in the UK, delivering best-in-class DevOps services with a proven track record in SAP, Salesforce, and cloud-based solutions for B2C and B2B clients. As a dynamic consultancy with 168 skilled professionals and a robust European network, our tailored DevOps strategies empower businesses to seamless digital transformation – delivering faster time-to-market, improved operational efficiency, and unmatched scalability through:

 

• COMPREHENSIVE EXPERTISE – Our holistic “one-stop-shop” solutions span app development, B2B/B2C operations, customer management, and beyond—ensuring end-to-end digital excellence.

 

• TAILORED SOLUTIONS – We align DevOps projects with client objectives through strategic roadmaps, optimised delivery, and rapid deployment, enabling growth without disruption.

 

• UNMATCHED IMPACT: Agile platforms and composable architectures transform businesses into resilient, high-performance ecosystems, enhancing user engagement and financial outcomes.

 

• PROVEN SUCCESS: From rapid migrations to optimised delivery cycles, our client-centric approach achieves measurable results, with a 97% client retention rate and a satisfaction score exceeding 94%.

 

We make sure that we deliver real, tangible value for our clients. Our consultative approach, long-term partnerships and cutting-edge technology ensures that they remain resilient, constantly evolving and competitive in the fast paced digital marketplace.

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Why Kinetic Alliance

Learn
We provide a platform for you to learn from your peers, in a closed door environment, using key discussion topics to drive thought leading engagement.
Share
Take the opportunity to benchmark what you’re doing with your peers, discussing common challenges and actionable outcomes.
Discover
Our tailored format is designed for you to collaborate with industry leaders, as well as gain insight into innovative solutions in a relaxed environment.

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