The CX Circuit

Where CX leaders turn challenges into action.

The Executive CX Leadership Circuit. Two days with senior CX leaders, technology innovators and industry experts. Focused exploration, benchmarking, connection and a plan you can use.

10–11 March 2027
Silverstone Circuit
UK

Explore the programme Request your invitation

Invitation only · 80+ CX and AI leaders

Silverstone Circuit. The CX Circuit, 10–11 March 2027.

The opportunity

Delegates choose their tracks. That makes them in market.

The CX Circuit brings CX and AI leaders together for two days of working Labs, curated 1:1 meetings and executive hospitality. You are in the room with people who came to work on a problem you can help solve.

80+CX and AI leaders

2Days

5Lab tracks

15Partners, maximum

The difference

Built around delegate outcomes.

Format

Traditional summitPanels, pitches and sponsor slots

The CX CircuitLabs led by discussion, with no slides and no demos

Delegates

Traditional summitA general audience in one room

The CX CircuitTracks chosen by delegates, so in market

Experience

Traditional summitStandard summit

The CX CircuitPremium venue experience available to all

Insight

Traditional summitSponsor messaging

The CX CircuitOriginal Benchmark research on how AI can improve CX

Outcome

Traditional summitA list of leads to qualify

The CX CircuitA roadmap and curated 1:1 meetings

The CX Circuit

CX conversations designed to create momentum.

Customer experience is changing faster than ever.

AI, automation, changing customer expectations and new technology are reshaping how organisations engage with their customers.

The CX Circuit brings senior leaders together to explore these challenges, benchmark approaches, exchange ideas and build the next practical steps. You do not simply attend sessions. You work through the issue that matters to your organisation.

80+CX and AI leaders

2Days

5LAB themes

InviteApplication based

01Explore
Content, case studies and the trends reshaping CX.
02Benchmark
See where you stand against senior peers.
03Apply
Turn the insight into a roadmap you can use.
04Execute
Leave with priorities and the next practical steps.

Lab track

Choose the CX themes that matter most to you.

Over the 2 days you will experience the full circuit of each theme from Exploration & Benchmarking, to Implementation & Measuring Success, and leave with a written action plan to take back to the office.

AI Agents & Automation

Transforming customer experiences through intelligent automation and human-AI collaboration.

Agentic AI is one of the most prominent CX trends. Leaders are moving from AI that assists to AI that can act, automate journeys and resolve customer needs.

Request your invitation

Lab track partners

PartnerAnnouncing soon

Silverstone Circuit. Home of the CX Circuit, 10–11 March 2027.

The venue

Two days at the home of British motorsport.

Silverstone opened in 1948 on a former RAF airfield in Northamptonshire. On 13 May 1950 it staged the first race of the Formula 1 World Championship, and it remains the home of the British Grand Prix.

It is one of the most iconic venues in world motorsport. Delegates remember the setting, and your brand stays with that memory in a way a conference hotel never could.

WhereSilverstone Circuit, UK
AccommodationHilton, attached to the event space via the bridge over the track.
ExperiencePremium experience: drive an F1 car in VR. Every delegate and partner takes the wheel. It is a memorable way to start conversations. Day 1 evening: drinks reception 18:30–19:30, executive dinner 19:30–21:30.

PartnerAnnouncing soon

Agenda

Two days. The full circuit.

Day 1 is exploration and benchmarking. Day 2 is implementation and measuring success. Each theme runs across both days.

Day 1 · 10 March

Explore & benchmark

11:00–12:30Registration & Networking Lunch
12:30–12:40Welcome from Kinetic Alliance
12:40–12:55The Kinetic CX Benchmark
12:55–13:40Opening Executive Panel
13:45–15:00Session Topic 1 – Explore & Benchmark Lab
15:05–16:40Curated 1:1 Meetings
16:45–18:00Session Topic 2 – Explore & Benchmark Lab
18:30–19:30Drinks Reception + Exhibitor Showcase
19:30–21:30Gala Dinner

Day 2 · 11 March

Apply & execute

07:30–08:30Breakfast & Morning Networking
08:30–09:15Executive Fireside Chat
09:15–09:30Circuit Perspectives
09:35–11:10Curated 1:1 Meetings
11:15–12:00Day One Lab Reflection Session
12:00–13:15Executive Lunch
13:15–14:30Session Topic 1 – Apply & Execute
14:35–15:50Session Topic 2 – Apply & Execute
15:55–16:00Event Close

Partners shaping the experience.

A small group, announced as they are confirmed. Logos below are placeholders.

1 place

Strategic partner

LogoAnnouncing soon

Principal Lab partners

4 places

Principal lab partnerAnnouncing soon

Leadership Circle

5 places

LeadershipAnnouncing soon

Exhibition partners

5 places

Exhibition partnerAnnouncing soon

Event app

Stay connected with the Kinetic Alliance Event App.

Your gateway to The Kinetic Circuit experience. Connect with fellow executives and solution partners, navigate the programme, manage your Circuit Lab sessions and 1:1 meetings, and access key event information, all in one place.

Your Summit. Connected.

Everything you need to make the most of your Summit experience, right at your fingertips.

Form submission

Request your invitation.

Attendance is by invitation, so the room stays senior. Tell us who you are and the two lab themes you want to work on.

Places are limited to protect the quality of the executive experience and the peer conversation.

Name(Required)

First Name (Required) Last Name (Required)

Company Name(Required)

Job Title(Required)

Work Email(Required)

Work Phone Number(Required)

Dietary Requirements

Country

We speak to everyone who attends our events over a short call, to make sure you get as much value as possible from joining us. What would be your preference?*(Required)

Video Call (via Teams)

Phone Call

Please share a date & time that works in your diary for a 10-minute call.

Date(Required)

Time(Required)

Timezone(Required)

Your consent is optional, and you can withdraw it at any time by submitting an opt-out request. Also, you may unsubscribe from receiving marketing emails by clicking the unsubscribe link in each email. By submitting this, you acknowledge you have read and understood the Kyndryl Privacy statement..

I allow Kyndryl to use my contact data and keep me informed of services and offerings by email

I also allow to be contacted by phone

Tick here to subscribe to our monthly newsletter and keep up to date with upcoming events & industry trends.

Yes, opt me in

Third Party Consent Text

Yes

Kinetic Alliance Limited requires the information you provide to us to contact you about the event, and will only provide it to the sponsoring company. You may unsubscribe from these communications at any time, please get in contact if you wish to do so. For more information on how we use your data, please see our Privacy Policy.

Where CX leaders turn challenges into action.

Delegates choose their tracks. That makes them in market.

Built around delegate outcomes.

Format

Delegates

Experience

Insight

Outcome

CX conversations designed to create momentum.

Choose the CX themes that matter most to you.

AI Agents & Automation

Data & AI Readiness

CX Ecosystems & Orchestration

Customer Intelligence & Personalisation

Scaling AI Across CX

AI Agents & Automation

Two days at the home of British motorsport.

Two days. The full circuit.

Explore & benchmark

Apply & execute

Partners shaping the experience.

Strategic partner

Principal Lab partners

Leadership Circle

Exhibition partners

Stay connected with the Kinetic Alliance Event App.

Your Summit. Connected.

Request your invitation.