Join your peers and gain industry-specific insights and experience into the latest AI developments, at the Michelin-Starred Restaurant Showroom in Munich, Germany.
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As customer expectations rise, AI develops rapidly and labor remains challenging, bringing cutting-edge AI to the enterprise has never been more important.
Conversational AI and Generative AI are fundamentally changing not just customer experience but the underlying strategy required for success. What CX, operational and cost reduction opportunities are these groundbreaking technologies opening up for your business? And how can you sustainably harness and scale the full advantages of these innovations?
Our exclusive round table will offer industry-specific insights and experience into the latest AI developments so you can bring their full potential to your business.
Cognigy is revolutionising the customer service industry by harnessing the most cutting-edge AI technology on the market. Its award-winning solution, Cognigy.AI, empowers businesses to deliver exceptional service that is instant, personalised, in any language, and on any channel. By perfectly combining Generative and Conversational AI to create AI Agents, Cognigy is shaping the future of customer service, increasing customer satisfaction, and supporting employees in real-time.
Built on the foundation of the world’s leading Conversational AI platform, Cognigy.AI offers next-gen customer service with a suite of turnkey solutions including Voice AI Agents, Digital Chat AI Agents, and Agent Copilot. Coming equipped with dozens of pretrained skills, the platform works seamlessly with existing enterprise systems and learns from your agents, giving them superpowers.
Over 1,000 brands worldwide trust Cognigy and its vast partner network to create AI customer service agents for their business. Cognigy’s worldwide customer portfolio includes Bosch, E.ON, Henkel, Lufthansa Group, Mercedes-Benz and Toyota.
For further information, visit www.cognigy.com
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